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POWER YOUR PMS WITH FRESH GUEST INTELLIGENCE

We help populate your PMS automatically with fresh intelligence direct from each guest, before they arrive, including first-timers and day guests.
Know your guest better

MAKE YOUR PMS SMARTER

With PMS central to your hotel operations, make sure you have captured the individual needs and preferences of your guests who make the booking, join as a companion or group, or arrive as a day-guest.

Automated collection of fresh guest intelligence, with answers tuned to what your team can deliver, direct from each guest.

INTELLIGENT QUESTIONS Insert Rose Links into automated email confirmations, QR codes, or WhatsApp to start the guest conversation...and collect individuals' answers   
PER GUEST ANSWERS Answers are automatically injected as Rose Notes into each guest's internal notes. Staff have the guest intelligence to personalize with...  
INTELLIGENT INSIGHTS Cohort guest analysis identifies patterns for Ops Planning: rotas, bedrooms, menus, F&B stocks, logistics & forward upsells...  
Snowflake

EACH VENUE & TEAM ARE UNIQUE AS A SNOWFLAKE

Personalization requires matching guest intelligence with what your team can uniquely deliver at each venue

COLLECT INTELLIGENCE YOUR TEAM CAN ACTUALLY ACTION

SMALL STEPS THAT SCALE

A teenager girl looking confused with drawn question marks above the head, while a girlfriend whispers something in her ear concept.
INTELLIGENT QUESTIONSFUN, EASY WAY FOR GUEST TO BE PERSONAL
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PMS PRIMED BY ANSWERSSTAFF CONFIDENT TO PERSONALIZE
Planning concept with pencil drawing business strategy sketches
INTELLIGENT INSIGHTSPLAN AHEAD BEDS, F&B, STOCK & UPSELLS

DRIVE SMARTER TIPS INTO MEWS

Integrate Rose Connects to automatically collect fresh-from-guest intelligence
GET SMARTER NOW!